ygm1 Official FAQ Page
ygm1 FAQ — Everything you want to know, right here
A complete guide where the ygm1 support team answers in Burmese — covering deposits, withdrawals, account verification, and responsible gambling.
This FAQ page organises and answers the questions ygm1 players ask most often. From which deposit method works best to how to withdraw bonus funds, from what verification documents to submit to how to manage your own play — find the section for your question below. If you still can't find what you need, you can ask via Live Chat in Burmese, 24 hours a day.
Questions about Deposits
Log in to ygm1 and go to the deposit menu. Select Wave Money as your payment method, then transfer the amount from your Wave Money account to the phone number shown. Once the transfer is done, enter your Transaction ID in the deposit form and submit. Your account will be credited within a few minutes.
The minimum deposit amount for every payment method at ygm1 is 5,000 Ks. Whether you use KBZPay, Wave Money, AYA Pay, or Bank Transfer, you can start from 5,000 Ks. Deposits below that amount cannot be accepted by the system.
Deposits normally arrive within a few minutes. If yours hasn't arrived after 15 minutes, note your Transaction ID and the deposit amount, then contact the ygm1 support team immediately via Live Chat. Support is available 24 hours in Burmese.
Currently you can deposit using four methods: KBZPay, Wave Money, AYA Pay, and Bank Transfer. These same methods are also available for withdrawals. The minimum amount is 5,000 Ks for any of these methods.
Log in to your ygm1 account and tap Deposit. Select KBZPay, then transfer the amount from your KBZPay app to the receiving KBZPay number provided. Note the Transaction ID, fill in the deposit form completely, and submit it. Your balance will be credited quickly after that. If you have any questions, the support team is ready to help.
Documents and Verification
Verifying your identity protects your account and prevents unauthorised withdrawals. ygm1 carries out this process to guard against suspicious transactions and to keep players safe. Verified accounts also go through withdrawals more smoothly.
ygm1 uses SSL encryption, so no one outside can access documents submitted by players. Personal information collected is stored in line with our Privacy Policy and is never shared with third parties.
You can submit a Myanmar National Registration Card (NRC) or Passport. The photo or scan must be clear and easy to read, and the document must be currently valid. You may also include proof that the payment method holder and the account holder are the same person.
KYC may be required when a withdrawal amount is unusually large, or during your first withdrawal after opening an account. The ygm1 support team will notify you in advance and guide you through the steps. Completing it promptly will prevent any delay to your withdrawal.
Responsible Gaming
Feeling the urge to keep playing to recover losses, losing income or taking on debt because of gambling, feeling the need to hide your gambling, or being unable to control how much you bet — if any of these signs appear, we recommend speaking with a professional. You can find out more on the Responsible Gaming page.
Under-age players cannot play — ygm1 allows account registration and gameplay for 21+ only. This rule is not just a legal requirement; it is also in place to protect young people from developing a gambling problem. Age can be verified with a national ID card.
ygm1's Live Chat team can provide guidance on responsible gaming. The Responsible Gaming page also lists healthy gaming tips and ways to find support. Talking to a family member or someone you trust can help too.
Yes — players at ygm1 can request a deposit limit on their account. Contact us via Live Chat to set a daily, weekly, or monthly deposit limit. We strongly encourage this as part of responsible gambling.
Cooling-off is a feature that lets you pause your play for a day or a few days. Self-exclusion lets you suspend your account for a longer period. Both can be requested through the ygm1 support team and are there to support your healthy gaming habits.
Withdrawal FAQs
ygm1 aims to process all withdrawals within 5 to 30 minutes, any time of day, any day of the week. We make every effort to keep this speed even on bank holidays and late at night, though please understand it may occasionally take a little longer during busy periods.
Yes — when withdrawing from ygm1, funds are sent only to a wallet (KBZPay, Wave Money, AYA Pay) or bank account registered in the same name used to open your ygm1 account. Withdrawals to third-party accounts are not permitted. This policy is in place to keep your money secure.
ygm1 processes withdrawal requests within 5 to 30 minutes. The exact time may vary depending on your payment method, but you will generally receive your funds within this window.
Yes, it is possible — but the wagering requirement must be met first. For ygm1's 100% welcome bonus, you need to wager the bonus amount × 20 before you can withdraw winnings from the bonus. For example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus, and you must wager that 20,000 Ks × 20 = 400,000 Ks before withdrawing.
If your withdrawal request is still pending after 30 minutes, please contact the ygm1 support team via Live Chat with your withdrawal request ID. Support is available 24 hours a day in Burmese and will look into the issue for you. Common causes include a delayed account verification or a hold on the withdrawal amount during review.
The minimum withdrawal amount at ygm1 is 30,000 Ks. You can only submit a withdrawal request once your balance reaches this amount. The system does not support withdrawals below this limit.
Ask the support team directly
If you have any questions not answered in the FAQ above, the ygm1 support team is available 24/7 in Burmese. You can open Live Chat to ask, or reach us by email.
Log in to ygm1 and ask via Live Chat